1. Design
Choose a stamp goal, reward, colors, logo, and customer-facing program details.
How StayLoyal works
From first scan to next visit, in four steps.
Create the program, place its QR code where customers can see it, save the card to Apple Wallet or Google Wallet, and use a phone browser to add stamps or redeem rewards.
2. Enroll
A customer scans the business QR code and enters the information required by that program.
3. Reward
Staff scan the saved pass to add a stamp or redeem an available reward.
Set up the loyalty program
The merchant starts with a draft. A stamp program defines how many visits or qualifying purchases lead to a reward and what that reward is. The card studio previews the branded pass before it goes live.
Drafts do not require payment. Activating a program requires a paid plan because activation enables customer enrollment and pass issuance.
- Set the stamp goal and reward description
- Preview Apple and Google layouts
- Add business and program branding
- Activate only when the program is ready
Let customers join
Each active program has a public enrollment link and QR code. A business can put it on a counter sign or share the link through its existing channels. The customer completes the required fields and chooses the supported wallet for their phone.
StayLoyal creates a customer pass and preserves the customer-program relationship in the merchant workspace. Contact details are not treated as proof that someone owns an existing secret pass.
- No app-store download
- No customer StayLoyal password
- A persistent pass for return visits
Run visits and review progress
A staff member opens the scanner, scans the customer's QR, and selects an action allowed by the program state. A completed stamp goal can be redeemed before the next stamp is added. Transaction records support recent activity and reporting.
Owners and managers can review programs, customers, locations, and activity. Reported events describe loyalty activity; they should not be presented as point-of-sale revenue or guaranteed unique store visits.
- Role-aware merchant access
- Location attribution when configured
- Daily activity and program reporting on eligible plans
- Existing passes remain operable at the published capacity limit
Keep in touch after the visit
Pro and Ultimate include Wallet campaigns. Choose a program or selected customers, write the message, and send now or schedule it for later. You can also start a message from a card or customer record, then see recipients and delivery status in Campaigns.
Set up a Google review request after the first qualifying loyalty activity and choose its delay. Link your programs to locations for nearby Wallet suggestions. Quiet hours and customer messaging preferences help keep follow-ups relevant; Wallet controls whether a visible alert or nearby suggestion appears.
- A whole program or selected customers
- Send now, schedule, or cancel queued campaigns
- First-visit review requests with a location-specific link
- Nearby suggestions on supported Wallet devices
Ask a question. Find a useful next step.
Ask StayLoyal is the AI loyalty assistant for owners and managers on Pro and Ultimate. Ask about the last 7, 30, or 90 days, compare recent weeks, find your regulars, or see who has not returned after a reward. It can focus on one program or location.
Ask for an offer and it drafts an audience and message. Review and send opens a pre-filled campaign; you remain in control of sending it. Your conversations are private to your account and workspace, and you can reopen or delete them.
Answers use loyalty activity rather than purchase revenue or forecasts. Customer contact details are not sent to the AI. Pro includes 100 questions per workspace per month, and Ultimate includes 300.
- Plain-language activity and customer insights
- Program and location comparisons
- Campaign proposals, never automatic sending
- Private saved conversations across devices
Questions businesses ask
Clear answers before you start.
How long does setup take?
The product is designed for a focused setup: define a reward, add branding, review the preview, and activate. Exact time depends on how ready the business's program terms and assets are.
What does the customer scan?
The first QR opens the enrollment page. On later visits, staff scan the QR displayed on the customer's saved pass.
Can multiple staff members use it?
Yes. Paid plans include team capacity, and scanner staff can be assigned to locations.
Does StayLoyal replace the POS?
No. StayLoyal runs the loyalty pass and scanner workflow alongside the business's existing checkout.
Are campaigns sent automatically by the AI?
No. Ask StayLoyal prepares an audience and a message, then opens a pre-filled campaign for the merchant to review. Nothing sends until the merchant chooses to send or schedule it.
Are review requests SMS messages?
No. These follow-ups use the customer's Wallet pass. SMS and email campaigns are not included.
Make the next visit easier to remember.
Design a digital loyalty card now. Choose a paid plan only when you are ready to activate it.